Privacy Policy
Last updated: 2026-10-24
This policy explains what information California Chimney Service ("we", "us") collects through californiachimneyservice.com and how we use it.
Information we collect
- Information you give us: your name, phone number, email, ZIP code and the details you share when you request service, call or text us.
- Visit information: pages viewed, the site or ad that referred you (including campaign tags such as UTM, gclid or fbclid), device and browser type.
How we use it
- To respond to your request, schedule service and send appointment updates.
- To contact you by phone, SMS or email about your request when you have agreed to it.
- To understand which pages and advertising bring us customers, and to improve the site.
Cookies, analytics and advertising
This site uses only the cookies needed for it to work. If we add analytics or advertising tools, this section will list them.
Text messages
If you agree to receive SMS from us, we use your number only for messages about your service request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share your mobile number or SMS consent with third parties for their marketing.
Sharing
We don't sell your personal information. We share it only with service providers who help us run the business (for example our scheduling, phone and CRM systems), and when required by law.
Your choices and California rights
You can ask us what personal information we hold about you, ask us to correct or delete it, and opt out of any sharing for advertising. California residents have these rights under the CCPA/CPRA. We won't treat you differently for using them.
Retention and security
We keep customer information only as long as needed to provide service, meet legal obligations and resolve disputes, and protect it with reasonable safeguards.
Contact us
California Chimney Service
Orange County and the South Bay, California
Phone: (949) 353-6287